The heart of an industrial oven is the burner and gas train; when that's down, business stops. Your initial reaction will be to assess the situation and attempt to make the necessary repairs/adjustments. Below you'll find a list of common issues along with possible solutions to help you.

If you are unable to remedy the situation or would just rather contact a professional, please contact Horizon Performance Technologies at 262-361-0329 to schedule a service call.

PROBLEM: Pilot will not light (90% of burner outages come from ignitor and flame rod failures)

• Ensure spark ignitor is clean and set to the correct gap.

• Clean flame rod with steel wool. Spare spark ignitors and flame rods should be kept in stock and can be purchased here.

PROBLEM: Too much gas pressure

• Check the high-pressure switch setting and reset

• Possible regulator diaphragm burst. Call Horizon 262-361-0329!

PROBLEM: Not enough gas pressure

• Check that the manual shutoff valve is not closed.

• Check low pressure switch setting and reset.

PROBLEM: Loss of flame signal causing burner to shut down

• Check the air flow switches, ignition transformer, and gas pressure switches.

• Check the burner ports are not clogged.

• Clean filter and ports as necessary.

• For more information about cleaning your burner, click Oven Burner Cleaning.

PROBLEM: Burner will not light

• Clean burner as necessary.

• check spark ignitors

• Adjust switches as necessary in accordance with gas piping.

PROBLEM: Air flow switch fault

• Clean sensing tube for the combustion air flow switch.

• Click here for more information on Gas Trains!